Dell Delays “Worlds Thinnest Laptop”
Dell is annoying customers of its new XPS M1330 notebook, pushing the delivery dates and cancelling orders without notification.
“The Worlds Thinnest Laptop” was originally meant to ship 10 days from ordering, but angry customers are complaining that the shipping dates are being pushed back. “My delivery date was changed today… they added another 20 days,” noted one unhappy customer.
Other customers were informed that their orders had been cancelled,”On Friday the 20th I received a call from another person at Dell stating that (all?) orders for XPS M1330 computers had been accidentally cancelled due to invalid system configuration errors. So what’s the deal Dell? Is my machine in the mail set to arrive on Monday? Or is it MIA? How can your systems be screwed up so bad? The left hand clearly doesn’t know what the right is doing.”
A Dell executive said this weekend that the laptop is now shipping in limited quantities, but warned buyers to expect additional delays.
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